FBS
FBS
Platform operating under offshore entity despite claiming Tier-1 regulation
Description
The complainant notes that while FBS advertises CySEC regulation on its marketing materials, their account was opened under the Belize-registered entity (FSC). The complainant was not given a clear choice of regulatory entity during onboarding and only discovered the jurisdiction discrepancy after reviewing their client agreement. The complainant is concerned about the level of investor protection available under the offshore entity.
Complaint Timeline
2025-09-15
2025-11-20
Platform Responses
Infrastructure Upgrade Following NFP Connectivity Issue
OANDA has completed a thorough post-incident analysis of the brief connectivity disruption experienced during the US Non-Farm Payroll release on January 10, 2026. Root cause was identified as an auto-scaling delay in our cloud infrastructure. We have since implemented pre-event capacity provisioning for all high-impact economic data releases and added a secondary failover endpoint for the Asia-Pacific region. No client orders were adversely affected during the incident.
IFCCI confirms the platform implemented infrastructure changes as described. Follow-up monitoring during subsequent NFP releases showed no recurrence of the issue.
Legal Disclaimer
The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.