XM
CySEC-regulated forex & CFD broker with global reach
Platform Overview
XM is a Cyprus-based forex and CFD broker regulated by CySEC, ASIC, and IFSC. Established in 2009, it serves millions of clients globally with micro-lot trading, low minimum deposits, and extensive educational resources.
Company Information
- Registered Company Name
- Trading Point Holdings Ltd
- Brand Name
- XM
- Headquarters
- Cyprus
- Year Established
- 2009
- Publicly Listed
- No
Percentage of retail investor accounts that lose money when trading CFDs with this provider.
Transparency Signals
Strong transparency across key operational dimensions
No significant concerns identified
Trust Dimension Breakdown
Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.
Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.
Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.
Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.
Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.
Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.
Regulatory Intelligence
Brand Name
Legal Entities
Regulatory References
Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.
Regional Market Signals
Malaysia Market
Asia Pacific
Global Market
Reputation Summary
5104 Overall Score
Areas of Concern (0.85% resolved)
Avg. response (0.91%)
Strengths
- Massive global client base with proven track record
- Wide range of tradable instruments
- Multiple account types catering to different experience levels
Areas of Concern
- Offshore entity operates under less stringent regulatory framework
- Spread markups on standard accounts above industry average
Expert Consensus
One of the largest global brokers by volume with broad product range and solid regulatory standing.
IFCCI Verdict
Good overall transparency profile. Regulatory coverage is extensive though some offshore entities receive lower confidence scores.
Community Verdict
Regulatory Licenses
CySEC
- License Number
- 120/10
- Jurisdiction
- Cyprus
- License Type
- CIF
ASIC
- License Number
- 443670
- Jurisdiction
- Australia
- License Type
- AFSL
IFSC
- License Number
- 000261/4
- Jurisdiction
- Belize
- License Type
- IFSC Licence
Internal Transparency
Transparency profile visualization
Trading Conditions
| Account | Min. Deposit | Spread From | Commission | Leverage |
|---|---|---|---|---|
| Micro | $5 | 1.0 pips | Zero | 1:1000 |
| Standard | $5 | 1.0 pips | Zero | 1:1000 |
| XM Ultra Low | $50 | 0.6 pips | Zero | 1:1000 |
| Shares | $10,000 | Variable | Varies | 1:1 |
Technology Stack
Technology Stack
Platform Infrastructure
Technical
- Server Locations
- LondonAmsterdam
- Average Execution Speed
- < 1 second
Safety & Protection
Operational Details
- Supported Languages
- English, Chinese, Arabic, Malay, Thai, Portuguese
- Support Channels
- Live ChatEmailPhone
- Payment Methods
- Bank TransferCredit CardSkrillNeteller
Adequate execution for retail volume. Noticed occasional requotes during high-impact news events on micro accounts.
Only CFT-certified professionals (score 70+) can submit expert intelligence signals.
Community Snapshot
Category Breakdown
Platform Responses
Response to Swap Rate Discrepancy Allegation
XM has conducted an internal audit of the swap rates applied to the complainant's account. Our swap rates are sourced from interbank rates and are updated daily. We have identified a display lag in the swap rate table on our website, which may have caused confusion. The rates applied to client accounts were correct based on the interbank rates at the time of rollover. We are working to improve the real-time accuracy of our published swap rate tables.
IPTI research unit is independently verifying swap rate calculations against interbank benchmarks. Verification pending completion of rate comparison analysis.
IFCCI Research Responses
Research Timeline
IFCCI has reviewed the consumer complaint regarding alleged unauthorised trades on this account. The evidence submitted — consisting of a single screenshot of the trade history — is insufficient to establish whether the trades were executed without client authorisation or resulted from an unfamiliar automated trading strategy (e.g., an active Expert Advisor). IFCCI requests the complainant to provide (1) full MT4/MT5 journal logs for the relevant period, (2) confirmation of whether any EAs or signal services were active, and (3) correspondence with the platform's support team. The research unit will resume its assessment upon receipt of supplementary materials.
Consumer Awareness Reports
Submit a Complaint
Platform Comparison
| Regulatory Tier | Tier 1 | Tier 1 |
| Transparency Signals | 9.4/10 | 9.5/10 |
| Minimum Deposit | $5 | $200 |
| Maximum Leverage | Up to 1:1000 | Up to 1:500 |
| Spread Type | Variable | Raw Spread / Standard |
| Execution Model | Market Maker | ECN |
| Year Established | 2009 | 2007 |
| Trading Products | 6 | 8 |
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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.
Legal Disclaimer
The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.