IFCCI
IPTI PLATFORM PROFILE

AvaTrade

Multi-regulated broker with global presence

AvaTrade logo
AVA Trade EU LtdIrelandEst. 2006Multi-Asset
VerifiedReview CompleteActive
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Platform Overview

AvaTrade is an Irish-headquartered multi-asset broker regulated by CBI, ASIC, JFSA, FSCA, and FSA. Established in 2006, the platform offers forex, CFDs, options, and social trading via multiple platforms including MT4, MT5, and AvaOptions.

Company Information

Registered Company Name
AVA Trade EU Ltd
Brand Name
AvaTrade
Headquarters
Ireland
Year Established
2006
Parent Company
AVA Trade Ltd
Publicly Listed
No
76% of retail CFD accounts lose money

Percentage of retail investor accounts that lose money when trading CFDs with this provider.

Transparency Signals

Confidence LevelHigh
Transparency & Disclosure
Moderate
Regulatory Intelligence
Moderate
Consumer Protection
Moderate
Reputation & Market
Moderate
Key Strength

Strong transparency across key operational dimensions

Key Concern

Complex multi-entity regulatory structure

Attention Indicators
  • Multi-entity corporate structure across multiple jurisdictions

Complex multi-entity corporate structure across multiple regulatory jurisdictions

Moderate2 pts

Trust Dimension Breakdown

Transparency & Disclosure
14.7/20Moderate Transparency Signals

Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.

Regulatory Intelligence
14.7/20Moderate Transparency Signals

Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.

Consumer Protection
14.0/20Moderate Transparency Signals

Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.

Reputation & Market
10.5/15Moderate Transparency Signals

Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.

Operational Reliability
12.8/15Exceptional Transparency Signals

Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.

Industry Integrity
5.0/10Developing Transparency Signals

Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.

Regulatory Intelligence

Brand Name

AvaTrade
Ireland
Self-Declared

Legal Entities

AVA Trade EU Ltd
CBI · Ireland
C53877
High Confidence
AVA Trade EU Ltd
ASIC · Australia
406684
High Confidence
AVA Trade EU Ltd
JFSA · Japan
Registered
High Confidence
AVA Trade EU Ltd
FSCA · South Africa
45984
High Confidence
AVA Trade EU Ltd
FSA · Seychelles
SD024
High Confidence

Regulatory References

CBIPrimary Registry
C53877
ASICPrimary Registry
C53877
JFSAPrimary Registry
C53877
FSCAPrimary Registry
C53877
FSAPrimary Registry
C53877

Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.

Regional Market Signals

🇲🇾
🇲🇾

Malaysia Market

ReputationGrowing
Complaint DensityLow
Local Office
Local Regulation
🌏
🌏

Asia Pacific

ReputationWell Established
Complaint DensityLow
Market Presence20 years
🌍
🌍

Global Market

ReputationWell Established
Complaint DensityLow
Market Presence20 years

Reputation Summary

C+
Grade
4.6/5

432 Overall Score

78

Areas of Concern (0.45% resolved)

96 hours

Avg. response (0.42%)

Reviews92%
Complaints Resolved0%
Response Rate0%
Expert Score55%
Trust Index37%

Strengths

  • Low entry barriers for new traders

Areas of Concern

  • Very low complaint resolution rate
  • Poor response rate to consumer inquiries
  • Regulatory warnings issued in multiple jurisdictions
  • Fund segregation practices unclear

Expert Consensus

Significant concerns raised by multiple experts regarding operational transparency and fund segregation practices.

IFCCI Verdict

Elevated attention indicated. Multiple unresolved observations and limited regulatory engagement documented. Platform has not claimed or verified their IPTI profile.

Community Verdict

Caution Advised

Regulatory Licenses

Tier 1CBI, ASIC, JFSA, FSCA, FSA

CBI

Active
License Number
C53877
Jurisdiction
Ireland
License Type
Full Licence

ASIC

Active
License Number
406684
Jurisdiction
Australia
License Type
AFSL

JFSA

Active
License Number
Registered
Jurisdiction
Japan
License Type
Type I

FSCA

Active
License Number
45984
Jurisdiction
South Africa
License Type
FSP

FSA

Active
License Number
SD024
Jurisdiction
Seychelles
License Type
Securities Dealer

Internal Transparency

Regulatory Transparency
Available1.00/1.0
Operational Transparency
Available1.00/1.0
Platform Reliability
Available1.00/1.0
Consumer Protection
Available1.00/1.0
Market Transparency
Available1.00/1.0
RegulatoryOperationalReliabilityConsumerMarket

Transparency profile visualization

Trading Conditions

Trading Platforms:AvaTradeGOMT4MT5AvaOptionsAvaSocial
InstrumentSpread
EUR/USD0.9 pips
GBP/USD1.2 pips
USD/JPY1.0 pips
XAU/USD0.35 pips
Commission
Zero (Standard); from $0.60/lot (Professional)
Inactivity Fee
$50 after 3 months inactivity
Deposit Fees
Free
Withdrawal Fees
Free
Withdrawal Processing Time
1-5 business days

Technology Stack

Technology Stack

Platform Infrastructure

Technical

Server Locations
DublinSydneyTokyo
Average Execution Speed
< 40ms
API Available
VPS Offered

Safety & Protection

Compensation Scheme
ICF (Ireland)
Segregated Funds
Negative Balance Protection

Operational Details

Supported Languages
English, Chinese, Japanese, Arabic, French, Portuguese
Support Channels
Live ChatEmailPhone
Payment Methods
Bank TransferCredit CardSkrillNetellerPayPal
2/5 contribution areas active
Financial Education Programs
Research Collaboration
Industry Development Initiatives
ESG & Responsible Trading
Investor Awareness Programs

Community Snapshot

1
Total Reports
1
Verified
0
Under Review
0
Resolved
4
User-Submitted Feedback Score
1
Total Reviews

Category Breakdown

1
Fee Dispute (1)

Platform Responses

Response Rate: 0.42%
Avg. Response Time: 96 hours
Verified ResponseOfficial Reply

Inactivity Fee Notification Process Update

Respondent: Rachel Wong|Head of Client Services, APAC

AvaTrade acknowledges that while our inactivity fee policy is clearly stated in our terms and conditions, the lack of proactive notification before fee application did not meet our own standards for client communication. We have implemented an automated email notification system that sends reminders at 60 days and 30 days before the inactivity threshold is reached. Clients who were charged without prior notification during the affected period have been offered fee refunds as a goodwill gesture.

2026-01-052026-01-08
IFCCI Note

IFCCI commends the platform's proactive remediation approach. The new notification system has been verified as operational. Fee refund program confirmed with the affected complainant.

IFCCI Research Responses

Research Timeline

2026-02-05
Research Commentary
Nurul Aisyah binti Kamal|RU003

IFCCI's analysis of this platform's social trading feature reveals that 78% of 'Popular Investors' display positive 12-month returns in promotional materials, yet only 34% maintain positive returns over a rolling 36-month period when adjusted for survivorship bias. Consumers engaging with copy-trading services should exercise caution when evaluating performance metrics, as short-term track records may not be indicative of sustained profitability. Research observations indicate that consumers review maximum drawdown data alongside return figures.

Data as of:2026-02-01
Last Verified:2026-02-01

Submit a Complaint

Platform Comparison

 
AvaTrade logo
AvaTrade
IG logo
IG
Regulatory TierTier 1Tier 1
Transparency Signals9.5/109.5/10
Minimum Deposit$100$250
Maximum LeverageUp to 1:400Up to 1:200
Spread TypeFixed / VariableVariable
Execution ModelMarket MakerMarket Maker
Year Established20061974
Trading Products910

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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.

Legal Disclaimer

The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.