IFCCI
IPTI PLATFORM PROFILE

Saxo Bank

Danish investment bank with multi-asset trading

Saxo Bank logo
Saxo Bank A/SDenmarkEst. 1992Multi-Asset
VerifiedReview CompleteActive
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Platform Overview

Saxo Bank is a Danish investment bank and multi-asset trading platform regulated across multiple Tier-1 jurisdictions including FCA, ASIC, MAS, JFSA, and SFC. Founded in 1992, it provides institutional-grade access to a wide range of financial instruments.

Company Information

Registered Company Name
Saxo Bank A/S
Brand Name
Saxo Bank
Headquarters
Denmark
Year Established
1992
Parent Company
Saxo Bank A/S
Publicly Listed
No
65% of retail CFD accounts lose money

Percentage of retail investor accounts that lose money when trading CFDs with this provider.

Transparency Signals

Confidence LevelHigh
Transparency & Disclosure
High
Regulatory Intelligence
High
Consumer Protection
High
Reputation & Market
High
Key Strength

Strong transparency across key operational dimensions

Key Concern

Complex multi-entity regulatory structure

Attention Indicators
  • Multi-entity corporate structure across multiple jurisdictions

Complex multi-entity corporate structure across multiple regulatory jurisdictions

Moderate2 pts

Trust Dimension Breakdown

Transparency & Disclosure
18.0/20Exceptional Transparency Signals

Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.

Regulatory Intelligence
16.0/20Strong Transparency Signals

Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.

Consumer Protection
18.0/20Exceptional Transparency Signals

Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.

Reputation & Market
12.8/15Exceptional Transparency Signals

Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.

Operational Reliability
12.8/15Exceptional Transparency Signals

Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.

Industry Integrity
8.0/10Strong Transparency Signals

Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.

Regulatory Intelligence

Brand Name

Saxo Bank
Denmark
Self-Declared

Legal Entities

Saxo Bank A/S
FCA · United Kingdom
551422
High Confidence
Saxo Bank A/S
ASIC · Australia
280372
High Confidence
Saxo Bank A/S
MAS · Singapore
CMS100636
High Confidence
Saxo Bank A/S
JFSA · Japan
Registered
High Confidence
Saxo Bank A/S
SFC · Hong Kong
CE Number: AAN532
High Confidence

Regulatory References

FCAPrimary Registry
1149
ASICPrimary Registry
1149
MASPrimary Registry
1149
JFSAPrimary Registry
1149
SFCPrimary Registry
1149

Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.

Regional Market Signals

🇲🇾
🇲🇾

Malaysia Market

ReputationGrowing
Complaint DensityLow
Local Office
Local Regulation
🌏
🌏

Asia Pacific

ReputationWell Established
Complaint DensityLow
Market Presence34 years
🌍
🌍

Global Market

ReputationWell Established
Complaint DensityLow
Market Presence34 years

Reputation Summary

B+
Grade
6.9/5

2156 Overall Score

52

Areas of Concern (0.73% resolved)

24 hours

Avg. response (0.79%)

Reviews100%
Complaints Resolved1%
Response Rate1%
Expert Score75%
Trust Index44%

Strengths

  • Strong local presence in Malaysian and Southeast Asian markets
  • MYR deposit support with local payment methods
  • Multilingual support including Bahasa Malaysia

Areas of Concern

  • Regulatory disclosures not prominently displayed on main pages
  • Complaint resolution rate below industry average

Expert Consensus

Established broker with strong brand recognition in Southeast Asia. Mixed expert sentiment on execution quality.

IFCCI Verdict

Developing transparency profile. Some regulatory disclosures are not prominently displayed. Active improvement trajectory observed.

Community Verdict

Under Review

Regulatory Licenses

Tier 1FCA, ASIC, MAS, JFSA, SFC

FCA

Active
License Number
551422
Jurisdiction
United Kingdom
License Type
Full Licence

ASIC

Active
License Number
280372
Jurisdiction
Australia
License Type
AFSL

MAS

Active
License Number
CMS100636
Jurisdiction
Singapore
License Type
CMS Licence

JFSA

Active
License Number
Registered
Jurisdiction
Japan
License Type
Type I

SFC

Active
License Number
CE Number: AAN532
Jurisdiction
Hong Kong
License Type
Type 1,4,9

Internal Transparency

Regulatory Transparency
Available1.00/1.0
Operational Transparency
Available1.00/1.0
Platform Reliability
Available1.00/1.0
Consumer Protection
Available1.00/1.0
Market Transparency
Available1.00/1.0
RegulatoryOperationalReliabilityConsumerMarket

Transparency profile visualization

Trading Conditions

Trading Platforms:SaxoTraderGOSaxoTraderPRO
InstrumentSpread
EUR/USD0.6 pips
GBP/USD0.8 pips
USD/JPY0.7 pips
XAU/USD0.30 pips
Commission
Zero (spread-only on Classic/Platinum); volume-based on VIP
Inactivity Fee
None
Deposit Fees
Free
Withdrawal Fees
Free (bank transfer fees may apply)
Withdrawal Processing Time
1-3 business days

Platform Infrastructure

Technical

Server Locations
CopenhagenLondonSingaporeTokyo
Average Execution Speed
< 30ms
API Available
VPS Offered

Safety & Protection

Compensation Scheme
FSCS (UK), Danish Guarantee Fund
Segregated Funds
Negative Balance Protection

Operational Details

Supported Languages
English, Chinese, Japanese, Danish, French, German
Support Channels
Live ChatEmailPhone
Payment Methods
Bank TransferCredit CardDebit Card
2/5 contribution areas active
Financial Education Programs
Research Collaboration
Industry Development Initiatives
ESG & Responsible Trading
Investor Awareness Programs

Community Snapshot

1
Total Reports
1
Verified
0
Under Review
0
Resolved
2
User-Submitted Feedback Score
1
Total Reviews

Category Breakdown

1
Fee Dispute (1)

Platform Responses

Response Rate: 0.79%
Avg. Response Time: 24 hours
Compliance Update

Commission Structure Transparency Enhancement

Respondent: Henrik Andersen|Head of Product Transparency

Saxo Bank acknowledges the feedback from IFCCI regarding the complexity of our tiered commission structure. We are currently developing a unified cost comparison tool that will allow clients to view total trading costs (spread + commission + overnight fees) for any instrument across all account types in a single view. This tool is scheduled for release in Q3 2026. In the interim, we have published a simplified fee comparison guide on our pricing page.

2026-02-15
IFCCI Note

Pending verification. IFCCI will review the simplified fee comparison guide and monitor the development of the unified cost comparison tool.

IFCCI Research Responses

Research Timeline

2025-12-08
Regulatory Context
Ahmad Faizal bin Razak|RU001

Securities Commission Malaysia (SC) maintains an Investor Alert List that includes platforms not authorised to operate in Malaysia. As of this publication date, this platform appears on the SC's alert list. Inclusion on the alert list does not necessarily indicate fraud; it signifies that the platform has not obtained authorisation from the SC to offer its services in Malaysia. Malaysian residents dealing with unlisted or alert-listed platforms should understand that they may not have access to local dispute resolution mechanisms or regulatory protections afforded under Malaysian securities law.

Consumer Awareness Reports

Data as of:2026-02-18
Last Verified:2026-02-18

Submit a Complaint

Platform Comparison

 
Saxo Bank logo
Saxo Bank
IG logo
IG
Regulatory TierTier 1Tier 1
Transparency Signals9.5/109.5/10
Minimum Deposit$2,000$250
Maximum LeverageUp to 1:100Up to 1:200
Spread TypeVariableVariable
Execution ModelDMAMarket Maker
Year Established19921974
Trading Products1010

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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.

Legal Disclaimer

The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.