FXCM
FCA-regulated forex specialist with NDD execution
Platform Overview
FXCM is a UK-based forex and CFD broker regulated by FCA, ASIC, and CySEC. Founded in 1999, it specialises in no-dealing-desk (NDD) execution and offers trading via Trading Station, MT4, and TradingView.
Company Information
- Registered Company Name
- FXCM Group LLC
- Brand Name
- FXCM
- Headquarters
- United Kingdom
- Year Established
- 1999
- Parent Company
- Leucadia National Corporation (Jefferies)
- Publicly Listed
- No
Percentage of retail investor accounts that lose money when trading CFDs with this provider.
Transparency Signals
Strong transparency across key operational dimensions
No significant concerns identified
Trust Dimension Breakdown
Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.
Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.
Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.
Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.
Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.
Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.
Regulatory Intelligence
Brand Name
Legal Entities
Regulatory References
Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.
Regional Market Signals
Malaysia Market
Asia Pacific
Global Market
Reputation Summary
1543 Overall Score
Areas of Concern (0.62% resolved)
Avg. response (0.65%)
Strengths
- Wide range of account types including cent accounts
- Low minimum deposit requirement
- Extensive promotional and bonus offerings
Areas of Concern
- High complaint volume relative to client base
- Withdrawal processing delays reported frequently
- Offshore regulation raises transparency questions
Expert Consensus
Large-scale broker with extensive marketing reach. Expert opinions divided on operational transparency.
IFCCI Verdict
Below-average transparency indicators. Multiple consumer observations regarding withdrawal delays and fee discrepancies under review.
Community Verdict
Regulatory Licenses
FCA
- License Number
- 217689
- Jurisdiction
- United Kingdom
- License Type
- Full Licence
ASIC
- License Number
- 309763
- Jurisdiction
- Australia
- License Type
- AFSL
CySEC
- License Number
- 135/11
- Jurisdiction
- Cyprus
- License Type
- CIF
Internal Transparency
Transparency profile visualization
Trading Conditions
| Instrument | Spread |
|---|---|
| EUR/USD | 1.3 pips |
| GBP/USD | 1.5 pips |
| USD/JPY | 1.2 pips |
| XAU/USD | 0.45 pips |
- Commission
- Zero (spread-only)
- Inactivity Fee
- None
- Deposit Fees
- Free
- Withdrawal Fees
- Free
- Withdrawal Processing Time
- 1-2 business days
Technology Stack
Technology Stack
Platform Infrastructure
Technical
- Server Locations
- New YorkLondonSydney
- Average Execution Speed
- < 30ms
Safety & Protection
- Compensation Scheme
- FSCS (UK), ICF (Cyprus)
Operational Details
- Supported Languages
- English, Chinese, Arabic, French, German
- Support Channels
- Live ChatEmailPhone
- Payment Methods
- Bank TransferCredit CardSkrill
Community Snapshot
Platform Responses
Leverage Risk Disclosure Enhancement for Asian Markets
FXCM has reviewed its leverage risk disclosures for clients onboarded through the Asian region. While our current leverage offerings comply with the requirements of our registering jurisdiction, we recognize the importance of clear risk communication. We have enhanced our risk disclosure page to include jurisdiction-specific leverage comparisons, showing how our offered leverage compares to limits set by tier-1 regulators such as ESMA and ASIC. A mandatory risk acknowledgment step has been added to the account opening process.
This response has expired (older than 6 months). Based on available information, the platform submit an updated compliance status. The leverage comparison disclosure was a positive step at time of publication.
IFCCI Research Responses
Research Timeline
This case highlights a recurring pattern observed by IFCCI: consumers who deposit funds via credit card and subsequently request withdrawal to a different payment method. Most regulated platforms enforce a 'return to source' policy, requiring that withdrawals up to the original deposit amount be returned to the same payment method used for the deposit. This is an anti-money laundering (AML) requirement, not a platform-specific restriction. Consumers should plan their deposit methods accordingly and maintain access to the original funding source for the duration of their trading activity.
Submit a Complaint
Platform Comparison
| Regulatory Tier | Tier 1 | Tier 1 |
| Transparency Signals | 9.4/10 | 9.5/10 |
| Minimum Deposit | $50 | $200 |
| Maximum Leverage | Up to 1:400 | Up to 1:500 |
| Spread Type | Variable | Raw Spread / Standard |
| Execution Model | STP | ECN |
| Year Established | 1999 | 2007 |
| Trading Products | 5 | 8 |
Related Platforms
IC Markets
International Capital Markets Pty Ltd
Est.2007 · Australia
Pepperstone
Pepperstone Group Limited
Est.2010 · Australia
XM
Trading Point Holdings Ltd
Est.2009 · Cyprus
Exness
Exness (Cy) Ltd
Est.2008 · Cyprus
Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.
Legal Disclaimer
The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.